Thatcham Research has launched a new service to address the growing challenges of repairing EVs in today’s automotive landscape.

EV Alert supports the safe handling of a broad range of EV types

Dubbed EV Alert, it’s designed for evolving electric vehicle repair needs and supports the safe handling of a broad range of EV types.

The new offering will be accessible via Escribe, a leading repair methods platform which provides insurance engineers, vehicle damage assessors (VDAs) and repairers with instant access to methods, recommendations, technical information, times, parts and advanced driver assistance system (ADAS) fitment information.

The new service provides repair teams with critical insights into High Voltage (HV) systems and safety procedures, and supports a wide range of EV types, including full-electric, hybrids, plug-in hybrids and hydrogen fuel-cell electric vehicles.

Dean Lander, head of repair sector services at Thatcham Research, said: “EV Alert enables accurate decision-making during the assessment phase, helping repair teams to identify critical steps for safe handling of electric vehicles.

“It also offers unmatched efficiency as repair technicians and VDAs can access crucial HV system information in just two clicks – avoiding hours of trawling through complex manufacturer documentation.”

Thatcham says EV Alert streamlines repair processes and will streamline safety and efficiency in how bodyshops handle complex EV repairs.

Lander continues: “Uncertainty during repair planning can slow the process, causing frustration for repairers, insurers and vehicle owners. EV Alert eliminates this uncertainty by presenting clear and accessible data to minimise repair delays and reduce waste.”