Octopus grows electric vehicle work with help of Leaselink
Octopus Electric Vehicles is using the Leaselink solution from Ebbon-Dacs to source, order and track delivery of all new electric vehicles to its customers.
The technology solution is helping the EV leasing specialist with its work to expand in the sector and to accelerate the UK’s transition to zero-emission mobility.
Octopus Electric Vehicles, part of the Octopus Energy Group, was launched in 2018 to offer a dedicated EV leasing service, backed by charge point installations and specific electricity tariffs for EV owners.
Building on its existing work, it recently launched Electric Dreams, a salary sacrifice scheme for electric cars which can save drivers 30-60% on monthly car costs, with Octopus’s first clients saving more than £10,000 over a three-year term.
The service includes insurance, accident management, SMR and roadside assistance, as well as risk mitigations for leavers and end of contract damage.
The new service is being supported Leaselink, which went live in the business at the start of the year and is already delivering a series of benefits
Gurjeet Grewal, operations director at Octopus Electric Vehicles, said: “Leaselink gives us a streamlined service and instant access to the information we need for our vehicle orders. It provides us with fast and accurate feedback to pass to our drivers and an easy ordering system. It empowers our team to be able to deliver great customer outcomes.”
Grewal added that initial experience of the system had been outstanding.
“I don’t think we had anticipated how fast dealers act when using Leaselink. Our NPS (Net Promoter Score) and customer satisfaction has gone through the roof with orders placed in the Leaselink system. Even for manufacturers that don’t support Leaselink, it’s easy to track orders by processing them as manual t-cards in the system,” he said.