The Metropolitan Police Service (MPS) has selected BetterFleet as its Charge Management System to underpin its fleet electrification strategy and support progress towards a carbon net zero fleet by 2030.​

The unified, AI-enabled platform will power one of Europe’s largest public safety fleets of frontline officers, enabling expansion of the 24-hour emergency response EV fleet.

The BetterFleet software will ensure that frontline officers and their fleet teams can reliably plug in and charge EVs across depots and public networks, with automatic prioritisation of critical vehicles, seamless cost allocation to the right cost centres and clear visibility of which vehicles are charging, ready, or in need of attention.​

MPS operates a fleet of approximately 5,500 vehicles and is one of the UK’s largest blue light fleets, with around 30% of vehicles already electric or hybrid. MPS plans to add a further 250 electric or hybrid vehicles and motorcycles in the coming year, increasing demand for both the charging infrastructure and the team overseeing the fleet’s 24-hour public safety operations.​

As MPS increases the number of charge points for vehicles, BetterFleet streamlines the entire process by allowing fleet managers to operate and monitor new charging locations through a single unified management tool. Built on an enterprise-grade, SOC 2-compliant architecture, BetterFleet provides a secure, resilient and highly scalable platform designed to meet the cybersecurity and operational demands of large, mission-critical public safety fleets.

MPS gains from a simple, secure and future-ready platform, aligned with global best practices and open standards, which reduces lock-in with a single-charger hardware solution and supports innovations such as ISO 15118 Plug&Charge, AutoCharge and telematics-driven optimisation.​

Daniel Hilson, CEO of BetterFleet, said: “We appreciate the confidence Metropolitan Police has placed in BetterFleet, and we are excited to help them deliver high service levels while making their EV operations simpler. We continue to be the software of choice for complex, mission-critical EV fleets, where uptime and on-time performance are crucial.”

BetterFleet’s enterprise-grade charge point management system (CPMS) is designed to reduce the complexity that electrification brings for frontline operations, delivering an easy step-by-step workflow.

Vehicles can plug in and charge reliably, while authentication works across depots and public networks, and can individually prioritise vehicles.

The software also means that energy and charging costs are easily allocated to the right vehicle groups and cost centres.

Users can also participate in shared and secure depot charging with other London-based fleets.

MPS fleet managers will gain real-time visibility of charging status across the fleet, benefit from automated triage of any exceptions and use BetterFleet tools to resolve issues quickly so that charging never gets in the way of public safety responses, even as the fleet grows and infrastructure is shared across boroughs.​

BetterFleet already manages a significant share of London’s Go-Ahead Group electrified bus fleet and supports large Public Sector and transit operators in cities such as Toronto, Boston and Sydney, demonstrating resilience under demanding grid and operational conditions.​ Building on its support for electrified bus operations across London, BetterFleet’s work with the Metropolitan Police further strengthens the city’s progress toward its 2030 net zero ambitions and a fully zero-emission public transport system, while helping manage energy constraints across shared urban infrastructure.