Inconsistent quality of the vehicle charging experience is stopping fleets from fully embracing electric vehicles.

The inconsistent quality of the vehicle charging experience is impacting on UK fleet’s adoption of EVs, says Chago UK

So says charging specialist Chago UK as it points to high numbers of chargers that are out of service as well as the slow growth of the charging network.

“We see many chargers on our travels that are out of order which is crazy. This is generally caused by pre-emptive maintenance not being carried and out and poor quality components that are failing which is inexcusable,” explained James O’Neill, Chago UK director.

“Fleets carrying out their own due diligence into the current infrastructures are witnessing the inconsistencies of the charging experience, particularly in public areas,” said O’Neill. “The experience for current EV users is often frustrating and will need to change if fleets are going to fully embrace electric vehicles onto their choice lists.”

In 2016, Chago adopted a new UK strategy of working directly with both the public and private sector with local authorities, energy companies, real estate developers and fleets and says it’s quickly come to terms with the real state of the charging experience.

The firm said the change of strategy followed the huge amount of calls it was getting from car park providers, corporates, transport groups and energy companies intent on growing the charging network in one form or other.

“In the UK we have spent time to ensure the quality of charger installations and upkeep for Chago products is first class. This is essential from both a reliability and safety perspective as well as ensuring the driver receives the best charging experience possible. If this happens each time they use a charger then the driver is likely to share the experience with fellow drivers and opt for another electric vehicle. This will create a positive feeling about EVs,” said O’Neill.